FAQ's
returns and exchanges
Returns:
Please ensure the items are unworn, unwashed, undamaged, and undeniably still beautiful, so we can give you your full refund. Items that are clearly dirty, stained, smelly, and/or have obviously been used do not fall under this return policy.
EXCHANGES:
All exchange orders will be processed once the return item has been received. Please expect 2-3 business days for the exchange order to be shipped out once processed. The cost of shipping out the new exchange order will be covered by Manta Kai. All exchange orders will be shipped with Standard shipping. If you would like the item quicker, we recommend submitting a return and placing an order for the new item with the preferred shipping speed.
Please ensure that the items are unworn, unwashed, undamaged, and undeniably still beautiful, so we can process your exchange. Items that are clearly dirty, stained, smelly, and/or have obviously been used do not fall under this exchange policy.
**IF EXCHANGING**Please include a note indicating which design, color and size you would like to exchange along with your order number.
Please ensure that the items are unworn, unwashed, undamaged, and undeniably still beautiful, so we can process your exchange. Items that are clearly dirty, stained, smelly, and/or have obviously been used do not fall under this exchange policy.
**IF EXCHANGING**Please include a note indicating which design, color and size you would like to exchange along with your order number.
For more information on your return or exchange you can contact us store@mantakai.com
Life's a beach, enjoy the waves